This session 3 in a 3-part series. It is not required to attend all sessions. All sessions are IN-PERSON.
Organizational culture is shaped not only by policies and procedures, but by everyday interactions, leadership behaviors, and emotional awareness. This session explores how leaders can create environments where accountability and humanity coexist—supporting both staff wellbeing and system effectiveness.
Experience Highlights
What people actually need to feel supported at work
The leader’s role in shaping emotional climate
Psychological safety in action
Balancing expectations with empathy
Learning Objectives
Describe how leadership behaviors and everyday interactions shape organizational culture
Recognize the impact of emotional intelligence on team dynamics, communication, and performance
Identify strategies to foster psychological safety while maintaining accountability
Apply approaches that support staff well-being without compromising operational expectations
Reflect on their leadership style and identify opportunities to create more connected, supportive work environments
🎓CECs pending for Social Work, Licensed Mental Health Counseling, Occupational Therapy, Physical Therapy, Speech Language Pathology
Presenter: Brittany Rozelle, B.A., CCWF, TIC-TTT Facilitator | Cross-Sector Collaborator | Champion for Human-Centered Change
📍This event will be IN-PERSON:
Fort William Henry Conference Center
48 Canada Street
Lake George
This training is offered in collaboration with Adirondack Health Institute - Adirondack Rural Health Network
Training Series flyer